My cuppa coffe roasters

Best value online supplier of award winning premium coffees and teas

mycuppa.com.au is a Melbourne-based specialty beverage provider, offering what we believe is the best value online experience of the finest grade premium fresh roasted coffees and teas in Australia.

First and foremost, we are hard-core coffee lovers, it’s a 24x7 thing for us—we live and breathe coffee, and it's the reason we win medals at the industry's most competitive events.

Our entire business is built around servicing mycuppa.com.au orders super-fast. We have systems and processes that enable us to pick, pack, and send your orders within minutes. Whilst the majority of coffee companies are heavily distracted by the daily dramas of servicing cafes and wholesale accounts, we have a sharp focus on our operations.

We roast more than 20 different coffees every single day, sometimes twice a day (mornings and evenings)-nothing stays in our roastery for more than 24 or 48 hours as our roasted stock moves extremely fast to more than 10,000 customers around Australia.

Read why Australia's top coffee judges awarded us 28 medals—15x Golden Bean and 13x RAS medals in the Royal Agricultural Coffee Awards.

We run multiple, new-generation specialty roaster plants (the most technically advanced in the world) from our purpose-engineered facility. These technology advantages contributed towards winning 28 medals-including many gold and overall event champion, although we stopped competing in 2017 as our roasting workload is significant. We sit in the top 10% by scale/volume in Australia.

We are the original pioneers of online supply for premium coffees-dating back to 2007 and long before the rise of online shopping as we know it today. Through this period, we have developed key processes and tools to enable us to provide an exceptionally fresh roasted, quality product in a super-quick timeframe. Quite frankly, nobody can do it on our scale with our speed.

Most coffee companies operate old-style, manual, large and inefficient machinery. These plants mean that coffee roasting operators (the key skill) rely mostly upon guessing and a bit of good luck in order to produce decent or consistent roast outcomes. We call them “browners”... looking for anything close enough to a "brown" color. Its a well-known fact that once you exceed a certain size roasting plant, (larger than the capacity of our platforms), the quality of the roast from these big capacity roasting systems declines as the size of the roaster plant increases.

After lengthy, detailed evaluation of leading brand systems, we were convinced that in order to produce a premium grade product for our tough Australian market, it was fundamentally vital to have the best-in-class roasting platforms and to stick within the certain capacity range-called the "sweet spot" for coffee roasting plants. We utilize a custom-built cast iron Proaster with fully automated computer control for our specialty single origins, and for our blends we roast on the most advanced platform in the world-Brambati BR-series, a system that uses industrial grade precision to eliminate the variances of human operators.

Our range of equipment is regarded as being the best built and highest performing roasters available in the specialty coffee market—we can roast for extreme conduction or clean convection. In fact, the broad range of heat transfer methods we have at our disposal is unmatched in the market.

This gives us the ability to produce coffees in a wider range of styles than other Australian coffee roasting companies. Each of our platforms produces a different heat and flavor stamp, and we match this to the best type of bean, specific blend, or batch size.

All our roasting platforms are fully computer profile controlled and integrated with independent de-stoners for removal of debris that could damage your valuable coffee making/brewing equipment—it's not reliant upon human skill or the risk of error.

To further raise the bar in terms of quality, we installed our equipment within a climate-controlled roastery—that’s right, we keep it all running in a clean and temperature-stabilized environment—not just a roasting room, but the whole facility, including our storage areas.

This unique environment separates us from other coffee companies in Australia. We do this so that every variable is controlled.

Our success over many years has resulted in spectacular business growth and positioned mycuppa as the leader in providing premium quality online coffee beans in Australia.